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This document is to clarify the rights and responsibilities as a customer/user of all IP ServerOne's Services. This policy applies to all users of IP ServerOne networks and services including without limitation customers and their employees, agents, contractors and/or other end-users ("Users"). All Users are required to comply with this AUP and all applicable laws and regulations in full, in addition to all terms and conditions of applicable agreements, and any additional policies that may be applicable to any services offered by IP ServerOne from time to time.
IP ServerOne reserves the right to modify this AUP from time to time, without notice, in order to better meet the needs of the changing Internet environment, the legal landscape of Malaysia, and Users' needs. Such modifications shall be effective immediately upon posting of the modified AUP on any website owned or controlled by IP ServerOne.
Users are encouraged to review this AUP periodically to be aware of the changes or new information. Users' continued access or use of IP ServerOne networks and services shall be deemed acceptance of the modified AUP.
"Unsolicited Bulk E-Mail (UBE)" is defined as any message transmitted via e-mail or any other communications medium that fits CRITERIA (i) and (ii) below.
"Unsolicited Commercial E-Mail (UCE)" is defined as any messages transmitted via e-mail or any other communications medium which fits CRITERIA (i), (ii), and (iii) below.
These lists are not meant to be exhaustive, but merely illustrative of examples of inappropriate and improper conduct, which are prohibited on IP ServerOne networks services.
IP ServerOne networks and services may only be used for lawful purposes. The transmission, distribution, or storage of any data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to material or data which:
The following are strictly prohibited:
Any site whose traffic, programs and/or processes are using excessive amounts of system resources. Excessive amount is defined as any amount that results in substantial degradation of server performance. IP ServerOne is the sole determinant of what constitutes degraded server performance.
IP ServerOne has zero tolerance for "Spam", whether originating from Users, from Users' customers, or from Users that provide services which are used to support "Spam". Users and their customers or any downstream providers, are prohibited from:
Without limitation of the foregoing, Users are strictly prohibited to engage in any of the following activities:
Without limitations, Users are strictly prohibited from:
IP ServerOne, without limitations, strictly prohibits Users from engaging in any of the following web-related activities:
Users are responsible for to ensure that they, their customers, and their respective agents and contractors abide by this AUP.
Users will be held responsible for all traffic either sent via their connection to IP ServerOne or sent elsewhere using support services provided via their connection to IP ServerOne. To this end, they are required to comply with the following standards:
For Users running/planning to run their own Internet services to customers or downstream providers, the following guidelines shall be adhered to:
IP ServerOne expressly disclaims any obligation to monitor its Users with respect to violations of this AUP. IP ServerOne has no liability or responsibility for the actions of any of its Users including but not limited to the content any User may post on any website.
IP ServerOne encourages Users to report violations of this AUP by e-mail to email@example.com, specifying the type of abuse (for example, "Spam", illegal acts, harassment, etc.) in the "subject" field of the e-mail.
Applicable information that will assist IP ServerOne in investigating the violations are as listed below:
Each User and/or its customers shall be responsible for all violations passing through their connection to IP ServerOne.
If IP ServerOne discovers a violation of this AUP (such as via a complaint), IP ServerOne will contact the applicable User for a response and complete resolution. At IP ServerOne's sole discretion, any number of the following actions will be taken, in accordance with the severity and duration of the violation:
IP ServerOne reserves the absolute right to cooperate with the relevant authorities in investigations of claims of illegal activities involving IP ServerOne's services and Users. IP ServerOne reserves all rights to respond to violations of this AUP to the extent allowed by any applicable law and in accordance with any applicable contractual obligations.
IP ServerOne may utilize technical means to monitor communications into, and out of, its network facilities to prevent, without limitations, the introduction of viruses or other hostile code, intrusions. Each User agrees that IP ServerOne is authorized to monitor its communications through IP ServerOne's network for such purposes.
Unlike traditional carriers and physical operation services (post office, business areas, etc) abusers of IP ServerOne networks and services can, given the nature of the Internet, cause enormous damage to the targets of their abuses, as well as the ISPs involved in carrying the offending data, at little or no cost to themselves.
Damage caused include ISP bandwidth being used to deliver the offensive data, additional IP infrastructure needed to handle such data, and time and money wasted in filtering out, deleting such data, or recovering (if possible at all) from any damage incurred.
IP ServerOne believes that users of the Internet should not be forced to incur such unnecessary expenses without their consent. As a result, IP ServerOne believes that the elimination of violations, especially widespread "Spam" and viruses, will result in a better and less expensive Internet experience for all Internet users and will allow IP ServerOne to provide better and more efficient service to its Users.